One platform for the whole community.
Starwood Community connects residents, property teams and local businesses across three surfaces: a resident web portal, a property-management admin portal and a native mobile app — all sharing one design system and one realtime data platform. Every screen below is a capture of the running product, not a mockup. The dark screens are exactly as captured; their light variants are the same live pages, re-coloured at capture time.
The screens show The Palmer Dadeland, Starwood’s building at 8215 SW 72nd Ave in Miami, as a demo resident (Daniel Ortiz) and a demo property manager (Camila Reyes). The building’s name, address, unit count, amenity names and public links are real; the residents, conversations, merchants, bookings and other activity are demo data. No real resident appears anywhere on this page.
Resident Web Portal
The resident’s daily home: community feed, events, amenity booking, maintenance, messaging, payments and more.
25 modules · 14 screens demoed Surface 02Admin Portal
The property team’s operating system: operations, engagement, analytics and a deep regulatory compliance suite.
49 modules · 14 screens demoed Surface 03Resident Mobile App
The full resident experience as a native Expo app — same data, same design language, in your pocket.
17 modules · 8 screens demoedResident Web Portal
Where residents live their community life: a personalized home, a realtime feed, events with RSVPs and ticketing, amenity booking, maintenance requests, direct and group messaging, a privacy-first neighbor directory, local merchant perks, rent payments with credit reporting — plus safety, smart-home, EV and move-in tooling.
All functionality 25 modules
Key screens real captures · click to zoom
Home dashboard
/home
Personalized landing: any active building notice first (here, one West elevator car out for maintenance), then a since-last-visit digest, community stats, rent balance strip, quick actions, announcements, upcoming events, new neighbors and active polls in one view — plus The Palmer Dadeland’s own website and social accounts, and one-tap links to request a unit transfer or leave a public review.
Community feed
/feed
Post creation with categories, drafts and scheduling; a Bulletin tab for resident classifieds; search, sort and filter tabs; realtime updates, reactions, threaded comments, saving and pinned announcements. A resident’s post can be held for manager approval before anyone else sees it, and its author sees it marked pending.
Events
/events
Browse and search community events by category in list or month-calendar view, with RSVP status at a glance and resident-hosted events.
Event detail & waitlist
/events/[id]
The building’s paid showcase, a resident-hosted Chef’s Kitchen demo: two ticket tiers, both sold out, the event full at 12 of 12 and a Join Waitlist button with two neighbors already queued. Also the attendee list, add-to-calendar and directions, and the event’s comment thread. Events with room take an RSVP, with guests where the host allows them.
Amenities
/amenities
Amenity catalog by category with photo galleries, rules and live availability. Each space is either bookable or drop-in: bookable ones show their capacity and a Book button, drop-in ones read “Open to residents” and offer no reservation at all. The resident’s own upcoming bookings sit on top.
Amenity booking
/amenities/[id]
A bookable space (the first on the list that takes reservations): week availability calendar with hourly slots honoring capacity, duration and advance-booking limits; booking confirmation with check-in code and self-service cancellation.
Maintenance requests
/requests
Submit work orders with photos, urgency and entry permission; track status, assignee and scheduled dates; comment with @mentions and rate the resolution.
Messages
/messages
Realtime 1:1 chat with file and image attachments, emoji picker and archiving, plus discoverable interest-based group chats.
Resident directory
/directory
Opt-in neighbor directory: a resident is listed only after they choose to be. Interest chips, online status, shared-interest highlighting, connection requests and jump-to-chat.
Local Perks
/marketplace
Local merchant offers by category with distance-sorted list and map view, reveal-and-copy offer codes, and resident star-ratings and reviews. The businesses in this demo are invented placeholders, not Starwood partners.
Polls
/polls
Community polls with live result bars and expiry countdowns; residents can create their own. A poll is single-choice, multiple-choice or an open free-text question, and the manager can additionally allow write-in answers or let voters attach a comment to their vote — the demo polls shown here are single- and multiple-choice.
Notifications
/notifications
Grouped, collapsible inbox with category filters, mark-read and dismiss, and inline accept / decline of neighbor connection requests.
Rent & payments
/payments
Rent ledger with current balance, upcoming charges and payment history, plus opt-in rent-payment credit reporting with per-bureau selection.
Profile & privacy
/profile
Profile editing with per-field privacy toggles and a live "what neighbors see" preview; engagement badges, notification preferences, TOTP MFA security center, data export and account deletion.
Admin Portal
The property team’s operating system. Day-to-day operations — residents, events, bookings, work orders with SLA tracking, packages, safety and moderation — next to engagement and churn analytics, and backed by nineteen dedicated regulatory-compliance modules that most competing platforms simply don’t have.
Operations 30 modules
Compliance suite 19 modules
Key screens real captures · click to zoom
Operations dashboard
/
The property manager’s daily check-in: urgent and unassigned work orders, today’s events and a needs-your-attention list, then the property’s KPIs — resident adoption (app accounts as a share of the building’s 844 units: app adoption, not lease occupancy), move-ins, events, event revenue and fill rate — and this week’s community engagement.
Residents
/residents
Searchable roster with units, move-in dates, interests and custom tags; per-resident drill-down, bulk import, invite flow and CSV export.
Event management
/events
Sortable event table with RSVP counts and ticket revenue; create, edit and analyze each event.
Feed & announcements
/feed
Moderate the community feed: pin, hide and bulk actions; create announcements with priority and expiry; templates and scheduled posts.
Amenity bookings
/bookings
Booking log with upcoming / past / cancelled filters and per-amenity utilization, check-in by token or QR, no-show marking and CSV export.
Work orders
/work-orders
Maintenance queue with stat-card filters, assignees and SLA metrics — average response and resolution hours, compliance rate and overdue count.
Merchants
/merchants
Property-scoped Local Perks directory with search, category and status filters, active-offer counts and merchant editing. The merchants here are invented placeholders.
Analytics
/analytics
Cross-domain KPIs with period-over-period trends: residents, events, revenue, fill rate, resident adoption with invite and import shortcuts, engagement, top contributors and CSV export.
Polls
/polls
Poll lifecycle management: a typed list with vote counts and status, close and delete actions, CSV export, and per-poll results. The results view charts each option, merges write-in answers under a single “Other” bar, and lists free-text responses and vote comments.
Property portfolio
/properties
Portfolio grid: one card per property with its address, unit count, residents on the app and resident adoption. A manager sees the buildings they run — here The Palmer Dadeland, 8215 SW 72nd Ave, 844 units.
Package log
/packages
Front-desk parcel intake against resident and unit, with pending / collected / returned tracking.
Disruption hub
/disruptions
Outages, shutoffs and closures with the buildings affected, severity, status and estimated resolution; residents see the active ones on their home screen. Here: one West elevator car out for maintenance, a scheduled pool-deck closure and a resolved East water shutoff.
Renewals & churn risk
/renewals
Leases ending in the next 30, 60 and 90 days; a churn-risk distribution built from engagement and work-order signals; a high-risk list; and a renewal watchlist with each resident’s lease end, recent engagement, open work orders and risk band.
Workspace settings
/settings
Property information, community branding, resident-facing contact details, the property website and social accounts, the transfer and review links residents see, and per-property feature-flag toggles.
Resident Mobile App
The resident experience, native. Five-tab navigation with realtime badges, camera-first posting and maintenance flows, native pickers for booking, and push-ready notifications — sharing the same Supabase data layer as the web surfaces.
All functionality 17 modules
Key screens real captures · click to zoom
Home
Dashboard with property stats, pinned announcements, upcoming events, welcome-hub progress and quick actions.
Feed
Infinite-scroll community feed with pull-to-refresh and emoji reactions.
Messages
Conversation list with unread badges; realtime 1:1 threads with attachments and read receipts.
More menu
Launcher for the ten secondary modules: Assistant, Rewards, Events, Requests, Amenities, Polls, Directory, Payments, Deliveries and Perks — continuing below the fold with transfer and review links, the property’s social accounts, and the appearance toggle that switches the app between light and dark.
Amenities
Amenity catalog plus your bookings; native date and time pickers drive the booking flow.
Maintenance requests
Work-order list with color-coded status badges; submit with photos and urgency from your phone.
Notifications
Typed notification center with mark-read and per-notification snooze, reached from the header bell.
Profile
Profile and avatar editing, interests, privacy settings, notification preferences and sign-out.
Design Foundations
All three surfaces draw from one design system: a dark-first palette anchored by Starwood navy and Polaris gold, Manrope for product UI with IBM Plex Mono for data, and shared components from buttons to booking calendars.