One platform for the whole community.
Starwood Community connects residents, property teams and local businesses across three surfaces: a resident web portal, a property-management admin portal and a native mobile app — all sharing one design system and one realtime data platform. Every screen below is a real, unmodified capture of the current product running on seeded demo data.
Resident Web Portal
The resident’s daily home: community feed, events, amenity booking, maintenance, messaging, payments and more.
24 modules · 14 screens demoed Surface 02Admin Portal
The property team’s operating system: operations, engagement, analytics and a deep regulatory compliance suite.
46 modules · 14 screens demoed Surface 03Resident Mobile App
The full resident experience as a native Expo app — same data, same design language, in your pocket.
15 modules · 8 screens demoedResident Web Portal
Where residents live their community life: a personalized home, a realtime feed, events with RSVPs and ticketing, amenity booking, maintenance requests, direct and group messaging, a privacy-first neighbor directory, local merchant perks, rent payments with credit reporting — plus safety, smart-home, EV and move-in tooling.
All functionality 24 modules
Key screens real captures · click to zoom
Home dashboard
/home
Personalized landing: since-last-visit digest, community stats, rent balance strip, quick actions, announcements, upcoming events, new neighbors and active polls in one view.
Community feed
/feed
Post creation with categories, drafts and scheduling; search, sort and filter tabs; realtime updates, reactions, threaded comments, saving and pinned announcements.
Events
/events
Browse and search community events by category in list or month-calendar view, with RSVP status at a glance and resident-hosted events.
Event detail & RSVP
/events/[id]
RSVP with guest count, automatic waitlist when full, paid ticket tiers, attendee list, live weather, add-to-calendar (.ics / Google) and event comments.
Amenities
/amenities
Amenity catalog by category with photo galleries, rules and live availability.
Amenity booking
/amenities/[id]
Week availability calendar with hourly slots honoring capacity, duration and advance-booking limits; booking confirmation with check-in code and self-service cancellation.
Maintenance requests
/requests
Submit work orders with photos, urgency and entry permission; track status, assignee and scheduled dates; comment with @mentions and rate the resolution.
Messages
/messages
Realtime 1:1 chat with file and image attachments, emoji picker and archiving, plus discoverable interest-based group chats.
Resident directory
/directory
Privacy-filtered neighbor directory with interest chips, online status, shared-interest highlighting, connection requests and jump-to-chat.
Local Perks
/marketplace
Local merchant offers by category with distance-sorted list and map view, reveal-and-copy offer codes, and resident star-ratings and reviews.
Polls
/polls
Single- and multi-choice community polls with live result bars and expiry countdowns; residents can create their own.
Notifications
/notifications
Grouped, collapsible inbox with category filters, mark-read and dismiss, and inline accept / decline of neighbor connection requests.
Rent & payments
/payments
Rent ledger with current balance, upcoming charges and payment history, plus opt-in rent-payment credit reporting with per-bureau selection.
Profile & privacy
/profile
Profile editing with per-field privacy toggles and a live "what neighbors see" preview; engagement badges, notification preferences, TOTP MFA security center, data export and account deletion.
Admin Portal
The property team’s operating system. Day-to-day operations — residents, events, bookings, work orders with SLA tracking, packages, safety and moderation — next to engagement and churn analytics, and backed by nineteen dedicated regulatory-compliance modules that most competing platforms simply don’t have.
Operations 27 modules
Compliance suite 19 modules
Key screens real captures · click to zoom
Operations dashboard
/
The property manager’s daily start: portfolio KPIs and workload across residents, events, bookings and maintenance at a glance.
Residents
/residents
Searchable roster with units, move-in dates, interests and custom tags; per-resident drill-down, bulk import, invite flow and CSV export.
Event management
/events
Sortable event table with RSVP counts and ticket revenue; create, edit and analyze each event.
Feed & announcements
/feed
Moderate the community feed: pin, hide and bulk actions; create announcements with priority and expiry; templates and scheduled posts.
Amenity bookings
/bookings
Booking log with upcoming / past / cancelled filters, check-in by token, no-show marking and CSV export.
Work orders
/work-orders
Maintenance queue with stat-card filters, assignees and SLA metrics — average response and resolution hours, compliance rate and overdue count.
Merchants
/merchants
Property-scoped Local Perks directory with search, category and status filters, active-offer counts and merchant editing.
Analytics
/analytics
Cross-domain KPIs with period-over-period trends: occupancy, events, revenue, engagement, top contributors and CSV export.
Polls
/polls
Poll lifecycle management with vote counts, close and delete actions, and per-poll results.
Property portfolio
/properties
Portfolio grid with address, unit count, active residents and color-coded occupancy per property.
Package log
/packages
Front-desk parcel intake against resident and unit, with pending / collected / returned tracking.
Safety alerts
/safety-alerts
Resident panic-alert triage board with reporter contact and location; acknowledge and resolve with notes.
NYC LL97 emissions (compliance depth)
/ll97-emissions
One of 19 built-in compliance modules: PE-stamped GHG reports against emission caps, $268/tCO₂e penalty exposure and multi-year decarbonization pathway.
Workspace settings
/settings
Property information, community branding, resident-facing contact details and per-property feature-flag toggles.
Resident Mobile App
The resident experience, native. Five-tab navigation with realtime badges, camera-first posting and maintenance flows, native pickers for booking, and push-ready notifications — sharing the same Supabase data layer as the web surfaces.
All functionality 15 modules
Key screens real captures · click to zoom
Home
Dashboard with property stats, pinned announcements, upcoming events, welcome-hub progress and quick actions.
Feed
Infinite-scroll community feed with pull-to-refresh and emoji reactions.
Messages
Conversation list with unread badges; realtime 1:1 threads with attachments and read receipts.
More menu
Launcher for the eight secondary modules: Events, Maintenance, Amenities, Polls, Directory, Payments, Deliveries and Local Perks.
Amenities
Amenity catalog plus your bookings; native date and time pickers drive the booking flow.
Maintenance
Work-order list with color-coded status badges; submit with photos and urgency from your phone.
Notifications
Typed notification center with mark-read and per-notification snooze, reached from the header bell.
Profile
Profile and avatar editing, interests, privacy settings, notification preferences and sign-out.
Design Foundations
All three surfaces draw from one design system: a dark-first palette anchored by Starwood navy and Polaris gold, Manrope for product UI with IBM Plex Mono for data, and shared components from buttons to booking calendars.